Transforming global hospitality business

How Accor’s API strategy is helping to grow their business.
On-demand Webcast

Online
1 hour
Global hospitality: How Accor’s API strategy is a foundation for growth with new channels, partners, and experiences

Accor is one of the world's largest hospitality companies and operates in 110 countries with 5100 locations. The business wants to offer their portfolio of services which includes rooms, food and beverage, fitness, and wellness, to partners across a global market which is incredibly diverse.

Of course the sector has experienced an extremely difficult time due to the current ongoing situation. Despite this, Accor have continued executing on their API strategy recognising that it is key for future growth.

In this session, we’ll explore what their business is doing as they strategically plan for the future, and how Accor’s API strategy is:
  • Increasing customer satisfaction by improving their omni-channel experiences and enriching their loyalty offerings.
  • Enabling the business to offer new channels and experiences.
  • Increasing new revenue lines by distributing products and services to a rich ecosystem of partners.
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Sunday, April 5th
6:30 - 9:30 PM
Dirty Habit
12 Fourth Street,
San Francisco, CA 94103

Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Agenda

Track 1

Track 2

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

Track 1

Track 2

Track 3

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

ALL DAY TRACKS

Day 1 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 2 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 3 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Speakers

Tony Low

Digital Engagement Lead, APAC

Google Cloud

Tony works with strategic customers to deliver API integration on desired business outcomes. Prior to Google, he led enterprise cloud adoption and API-led design architecture at DBS Bank. Previously, Tony worked in consultant and architect roles at CA Technologies, Citibank, Barclays, and IBM. Tony is active in the cybersecurity community through the Association of Information Security Professionals (AiSP). His area of expertise is DevSecOps and API Security. Tony earned a bachelor of engineering in computer engineering with lower second-class honors from the Nanyang Technological University.


ChrisHood

Ashish Kumar

Customer Engineer

Google Cloud, Australia


Madhan Sadasivam

Technical Solutions Consultant

Google Cloud, Australia


Rachel Coggan.JPG

Rachel Coggan

Delivery Manager & Service Designer

Digital Transformation Agency


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Alastair Parker

Product Owner & Technical-Lead

Australian Tax Office & Digital Transformation Agency


Rahul Dutta

Director - Digital Products

Service NSW


Rachel Coggan.JPG

Rachel Coggan

Delivery Manager & Service Designer

Digital Transformation Agency

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


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Jagannath Narendran

Head - Google Cloud,

Apigee JAPAC

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Jagannath Narendran

Head - Google Cloud,

Apigee JAPAC

Jagannath Narendran heads Apigee at Google for JAPAC region. Jagan has more than 25 years of executive experience, and has held various leadership positions in software and services sector across Asia Pacific and Middle East. Prior to Google, Jagannath was the Senior Vice-President for Aspect Software for Asia Pacific & Middle East and has also spent 16 years with Microsoft in various leadership roles. Jagannath holds a bachelor’s degree in Commerce from the University of Madras and is an ‘All India Rank Holder in Economics’.

Vikas.png

Sandra Apflauer

Manager, EMEA Customer Solutions Engineers,
Google Cloud Apigee 

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Sandra Apflauer

Manager, EMEA Customer Solutions Engineers,
Google Cloud Apigee 

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Julien Ramakichenin

VP IT Distribution & API Platform @ Accor

Jochen.png

Julien Ramakichenin

VP IT Distribution & API Platform @ Accor

Oliver Ogg

Head of Digital Strategy,
EMEA, Apigee

Oliver Ogg

Head of Digital Strategy,
EMEA, Apigee

Oliver leads digital strategy in EMEA for Apigee where he advises business and technology executives on their digital strategies and execution. Prior to joining Google, Oliver lead the API programme at M&S Digital for 3.5 years, consulted with various startups where he specialised in distributed systems, APIs, building software teams and Agile, and was co-founder and CTO of his own startup.

Vikas.png

Sandra Apflauer

Manager, EMEA Customer Solutions Engineers,
Google Cloud Apigee 

Vikas.png

Sandra Apflauer

Manager, EMEA Customer Solutions Engineers,
Google Cloud Apigee 

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Firstname Lastname

Customer Engineer

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Tony Low

Digital Engagement Lead, APAC

Google Cloud

Tony Low

Digital Engagement Lead, APAC

Google Cloud

Tony works with strategic customers to deliver API integration on desired business outcomes. Prior to Google, he led enterprise cloud adoption and API-led design architecture at DBS Bank. Previously, Tony worked in consultant and architect roles at CA Technologies, Citibank, Barclays, and IBM. Tony is active in the cybersecurity community through the Association of Information Security Professionals (AiSP). His area of expertise is DevSecOps and API Security. Tony earned a bachelor of engineering in computer engineering with lower second-class honors from the Nanyang Technological University.


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Speakers

Chris Hood
Head of Business Platform Strategy

Chris Hood is a digital strategist and value consultant with over 30 years of technology and product management experience. At Google Cloud, Chris delivers customer success with thought leadership, digital transformation initiatives, and value strategy workshops that help enterprises improve their digital maturity and discover new business value.

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